Last updated: May 11th,2023
Thank you for shopping at ilab101.com.
If you are not entirely satisfied with your purchase, we're here to help.
Refund Eligibility
To be eligible for a refund, please make sure that:
- The product was purchased in the last 30 days
- The product is in its original packaging
- The product isn't used or damaged
Refund Process
To obtain a refund, please contact us at marketing@ilab101.fr instructions on how to return the product.
Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you of the status of your refund after inspecting the item.
If your return is approved, we will initiate a refund to your original method of payment. You will receive the credit within a certain amount of days, depending on your card issuer's policies.
Shipping Charges
Shipping charges incurred in connection with the return of a product are non-refundable.
Damaged Items
If you received a damaged product, please notify us immediately for assistance.
Contact Us
If you have any questions about our Refund Policy, please contact us:
- By email: marketing@ilab101.fr